Patient Transport – Transport@gbems.co.uk
General Enquiries – Info@gbems.co.uk
Operations – Operations@gbems.co.uk
Finances - Finance@gbems.co.uk
Human Resources - Hr@gbems.co.uk
Feedback - Comments@gbems.co.uk
Head Office: 39 Waltham Crescent, Southampton, Hampshire, SO16 5NW, UK
Telephone: 0704 090 0508 Fax: 0700 349 6758 Pager: 0765 438 6857
We are available 24hrs a day. We have an On-Call Manager that can be reached on 0765 438 6857 please leave a short message with the operator and we will call you back at the earliest available opportunity or alternatively call our main number 0704 090 0508 and use Option 6
Comments, Compliments, or Complaints
We are always looking to improve the service we give our Clients and Service Users. We welcome feedback whether positive or negative and take all comments seriously.
If you have a comment about the service we provide, your first port of call would be to discuss it with the lead person or medical duty manager at the specific event or transport booking. You may also write or email us with any comments or compliments either through our registered address above, or the dedicated feedback email address. Please mark all letters or emails for the attention of “The Directors, GB Emergency Medical Services Ltd.”
The Directors will endeavour to respond to your comments in writing within 28 days.